Last updated: 15 September 2026
Glory Kids Ministries sells digital products through glorykidsministry.com. Because our products are delivered instantly and cannot be returned, this policy explains when a refund is available.
Due to the digital nature of our products, all digital product sales are generally final and non-refundable once access or download has been provided.
We do not offer refunds for change of mind, accidental purchases, failure to download or use a product, or because a customer later decides the resource is not suitable for their needs.
If you receive an incorrect file, experience a technical problem that prevents access, or believe you were charged incorrectly, please contact us so we can resolve the issue.
This policy does not affect any rights you may have under applicable consumer law.
All membership payments are generally non-refundable.
When you join Glory Kids, you receive immediate access to premium digital resources, curriculum, downloads, and other member benefits. Because this content is delivered digitally and made available immediately, we do not offer refunds for membership payments, unused time, or changes of mind.
You may cancel your membership at any time from your dashboard (Membership → Cancel membership) or by emailing us. Cancellation stops your next renewal, and you will continue to have access to your membership until the end of your current paid billing period.
If you believe you were charged incorrectly, experienced a billing error, or were unable to access the resources you purchased due to a technical issue on our side, please contact us and we'll review the situation.
Nothing in this policy limits any refund or consumer rights that may be required by applicable law.
Regardless of the above, contact us and we will make it right if:
Email hello.glorykids@gmail.com from the address on your order, with your order number and a short description of the issue. We aim to respond within 2 business days.
Approved refunds are returned to the original payment method through our payment provider (PayFast). It can take 5–10 business days for the funds to appear, depending on your bank or card issuer.
Nothing in this policy limits any rights you may have under the South African Consumer Protection Act or other applicable law.
Questions about refunds? Email hello.glorykids@gmail.com.
See also our Privacy Policy, Terms of Use, and Delivery Policy.